Cuprum Pilot Rose Gold / Brown

Shipping

We are committed to bring our products to everyone in the world. Our service delivers to most countries in the world and is dedicated to meeting a variety of shipping needs.

Shipping is free for all orders over 50€ to Spain and the rest of Europe, orders over 1,200$ MXN to Mexico and orders over 150$ to the rest of the world. In all other cases, shipping costs depend on the country where the purchase is made. Check our shipping policy

Once your product has shipped, it usually takes 1 to 3 business days in Spain, 3 to 10 in Europe and 7 to 15 for the rest of the world. You can estimate the shipping costs in your cart and during the checkout.

Returns and Replacements

Making a return or an exchange with us is very easy. You just need to go into our Return Portal and follow the steps. You have three different options to be refunded:

📦 Exchange: Available for orders placed in Spain, Portugal, Belgium, France, Italy, Luxembourg, Germany, Netherlands. You can choose another size or product from our website and we will ship it to you. The first exchange for size or items with the same price are free for you. The return period is 14 days from the day of the package reception.

For orders placed in the rest of the world, you will have to process the exchange as a return.

For more information, see our return and exchange conditions.

🎫 Gift card: We will send you a gift card with store credit for the amount of your returned items, valid for one year. This option is free and the return period is 14 days from the day of the package reception.

💸 Refund: We will process the refund of your returned items to the same payment method used in your original purchase. A return fee will be charged at this option. The return period is 14 days from the day of the package reception.

*Items purchased under promotions such as 2x1, 3x2 or with free gifts must be returned in full. Partial or incomplete returns will not be accepted.

If you have any question or need further information don't hesitate to contact us through our Contact Form. We will be glad to help you anytime.

We accept payments with:

• Visa
• MasterCard
• American Express
• Paypal
• Amazon payments
• Apple pay
• Google pay
• Klarna
• Shopify pay

Your payment information is securely processed. We do not store credit card details nor do we have access to your credit card information.

If you have any question or need further information don't hesitate to contact us through our Contact Form. We will be glad to help you anytime.